How This FAQ Works for You
We've put together the questions we hear most often — about logging in, making deposits, withdrawing your balance, and reaching support. Each answer walks you through the actual steps rather than pointing you elsewhere. For deposits, that means the exact flow: open your bKash, Nagad, or Rocket app, send to the number shown in your wallet screen, then confirm with your PIN.
Your account balance updates once the transfer clears on our end. For withdrawals, we verify your account wallet matches the one you deposited from before releasing funds — that step keeps your money going to the right place. Availability depends on your local law and eligible regions. If something in your situation isn't covered below, the support chat inside your account handles
edge cases fast. Players in Dhaka and Chattogram tend to reach us during evening hours, so response times are quicker then.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet Verification